At Apayado, we work to process and ship your order as quickly as possible.
Order Processing
Orders are usually processed within 1–3 business days after payment is confirmed. Processing times may be longer during high-demand periods, holidays, or supplier delays.
Shipping Time
Delivery time depends on your location, selected shipping method, courier availability, and customs clearance where applicable. Estimated delivery times shown at checkout are estimates only and are not guaranteed.
Tracking
Once your order is shipped, tracking information will be shared by email when available. Tracking updates may take some time to appear after dispatch.
Shipping Address
Please make sure your shipping address is correct before placing your order. Apayado is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, or local charges. These fees are the customer’s responsibility unless stated otherwise at checkout.
Lost or Delayed Packages
If your order is delayed or tracking has not updated for an extended period, contact us and we will help check the status with the shipping provider.
Contact Us
For shipping support, contact us at: